At the medical records counter, there stood a lady that was asking the clerk for her address. She asked her to look up her name in the computer and give her, her address. Yes, her own address. She didn’t have identification so the clerk was not allowed to give out personal information without proof of who she was giving it to.
The lady, exasperated went to sit down in the lobby. The clerk went on to check out a few other people and then finally thought to check out the lady with the strange request to see if she was even a patient. When she looked up her name she discovered that not only was she a patient, but her diagnosis indicated that she suffered from dementia and had a brain tumor. All of a sudden in a sense of panic the clerk immediately called security and started searching for the patient. It was too late. She was gone. She had already wandered off probably seeking another way to figure out where she was supposed to be.
I shared all of that to say two things about Leadership:
1. As a leader, When someone asks you an odd question…think bigger than policy, your box, your frustrations, or your paradigm. If its a question that is uncommon, an uncommon commitment to help may be required.
2. When you don’t have proof of who you are…it is difficult for people to help you get where you need to be. As a leader, you have to have clarity of purpose, vision and mission. You need to be confident in who you are, what you are about and what you can do. Its only then that others around you can look in their “database” and contribute to your goals. Even on days where you get off course and forget what you are about. Somebody in your circle is waiting at the desk to give you an address to your next conquest!